Privacy Policy

This policy covers the Life & Death Planner mobile app and this website. The website itself sets no cookies and runs no analytics or trackers.

Life & Death Planner ("we", "us") helps you organize your important information and final wishes so the people you trust have what they need. Because that information is deeply personal, protecting it is the core of how we built this app. This policy explains what we collect, how we use it, and the choices you have.

Information You Provide

Your account email, and the information you choose to enter into your planner, which may include family and contact details, medical notes, financial accounts, insurance, property, legal documents, digital accounts, photos, and your wishes. You decide what to add; you can leave anything blank.

Information We Deliberately Do NOT Collect

By design, the app does not ask you for your Social Security number or your account passwords. It asks only where your Social Security card is kept and for hints you choose to record, never the secrets themselves.

Location and Addresses

If you enable it, we use your device location only to recognize when you are at home so we can suggest the right tasks. If you choose to set a home location, those coordinates are stored privately in your profile and used only for at-home task suggestions. They are never shared.

Separately, when you type an address into the app, we ask your device's built-in mapping service to standardize it (for example, to fill in the county for a property). On iOS that request is handled by Apple, and on Android by Google, under their own privacy policies. Only the address text you typed is sent, it is not linked to your account, and we do not send addresses anywhere else.

How We Use Your Information

To provide the app: to save and display your planner, generate your PDF, power task suggestions, and share your planner with people you authorize. We do not sell your information, and we do not use it for advertising.

How It Is Stored and Secured

Your data is stored with our hosting and database provider (Supabase) and is transmitted over encrypted connections. Our provider also encrypts stored data at rest at the infrastructure level. Within the app, access is enforced by row-level security, so no other user can reach your planner: only you and the Authorized Viewers you designate can access it, at the access level and timing you choose. Photos and uploaded documents are kept in private storage and shown through time-limited links.

Our Access to Your Data

Your planner is not end-to-end encrypted, which would mean only you hold a key to unlock it. Because it is not, a limited number of authorized personnel can access stored data, but only when necessary to operate and maintain the service, provide support you ask for, investigate suspected abuse or a security issue, or comply with a legal obligation. We do not access your planner for advertising or any other purpose, we never sell your data, and your planner contents are never sent to any AI service.

Sharing

We share your planner only with the Authorized Viewers you designate, at the access level and timing you choose (immediately, on a date, on incapacity, or after death is verified). We also use a small number of service providers strictly to operate the app: our hosting/database provider, an email provider used to send viewer invitations, and an error-monitoring service that receives crash reports without your identity attached. Your planner contents are never sent to any AI service. We never sell your data.

Your Choices and Rights

You can view and edit your information at any time, and permanently delete your account and all associated data from within the app (Settings → Delete Account). Depending on where you live, you may have additional rights to access or delete your data; contact us to exercise them.

Data Retention

We keep your information for as long as your account is active. When you delete your account, we delete your planner data and your account from our systems.

Children

The app is intended for adults (18+) and is not directed to children.

Changes

We may update this policy. If we make material changes, we will update the effective date and, where appropriate, notify you in the app.

Contact

Questions about your privacy, or a request about your data? Email us at [email protected], or [email protected] for anything else.